Data Deletion

Last updated: 29 September 2026

This page explains how to have your data deleted from PUZH, the platform of MONNINGHOFF Labs UG (haftungsbeschränkt). Which data we process is described in our Privacy Policy.

To end the connection to LinkedIn, Facebook, Instagram, Threads, Bluesky, TikTok, YouTube, X or Pinterest:

Sign in to the client portal at app.puzh.com.
Open “Your accounts” (“Deine Konten”).
Choose the account and tap “Disconnect” (“Trennen”). No reason is required.

What happens next: we end the connection immediately and stop using the access tokens. The account, including its access tokens, is also deleted at our connection service provider (unless you have connected the same account for another brand in PUZH). Any account subscription for this account ends.

What remains: posts that have already been published stay on the platform until you delete them there. We keep the record of when you granted and withdrew the connection for as long as claims can be based on it.

Also revoke on the platform: you revoke the permission you granted to PUZH on the platform itself, e.g. on Facebook under Settings & privacy → Settings → Apps and websites, on Google/YouTube at myaccount.google.com/permissions, and on other platforms in the connected-apps section of your account settings.

2. Facebook and Instagram: remove the app in your Facebook settings

If you connected a Facebook Page or an Instagram account to PUZH using “Log in with Facebook”, you can also request deletion directly through Facebook:

On Facebook, open Settings & privacy → Settings → Apps and websites.
Select PUZH and remove the app.
Meta then automatically sends us a data deletion request. We delete the data we received about you through Facebook and Instagram (account ID, name, profile picture, access tokens, list of Pages and accounts) and confirm the request to Meta with a confirmation code.

You can use this confirmation code at any time to ask about the status of your deletion by emailing datenschutz@puzh.com.

3. Deletion by email

You can also request deletion of your data at any time, informally:

Email: datenschutz@puzh.com
Post: MONNINGHOFF Labs UG (haftungsbeschränkt), Wehrstr. 3, 48151 Münster, Germany

Please include:

the email address of your PUZH account,
what should be deleted: a specific connected account (platform and account name), your data for an AI Superfilm, or your entire customer account,
if you have one, the confirmation code from a deletion request via Facebook.

We confirm receipt, verify that the request comes from you and complete the deletion within one month (Art. 12(3) GDPR). We let you know when it is done.

4. What we may not delete immediately

We are legally required to keep some data, in particular invoices and accounting records (§ 147 AO, § 257 HGB, up to ten years). We restrict such data and use it for this purpose only; once the period has expired, we delete it.

If your request concerns data that another business (for example your agency) processes in PUZH, we forward it to that business, as it is responsible for that data.

5. Status and questions